Categories
All categories
Buyer protection
Safe shopping
Easy returns and refunds
Free shipping worldwide
Shipping
We are proud to offer international shipping services that currently operate in over 70 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in Singapore will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 70 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-10 Business days |
| Canada, Europe | 10-12 Business days |
| Australia, New Zealand | 10-12 Business days |
| Central & South America | 10-12 Business days |
| Asia | 10-20 Business days |
| Africa | 15-20 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 3 days, please contact us.
My tracking says βno information available at the momentβ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youβve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Whoomart Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://whoomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
16 reviews
100% of buyers enjoyed this product!
5 stars
(14)
4 stars
(2)
3 stars
(0)
2 stars
(0)
1 star
(0)
Write a review
Recently viewed
Payment methods:
Buy with confidence:
The bag is very good. The material is good, the smell is good, and it came the same as in the photo. I recommend.
Super cute! Does have a weird smell though. Gotta air it out! But pockets work and plenty of space for all your needs :)
I love it. So high quality :d
Very sturdy
π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π π
Beautiful
Cute and decent quality for the price, the leather feels like it will peel after a few months bcuz its super soft/thin, it does come with a fishy smell but it goes away if you let it sit outside or by an open window for a night or two.
Cool soft I loved
Very nice bag, in accordance with the description and my expectations. The shipment was quick
Super quality love it
Nice bag!
The bag is very capacious and not big. The long strap is adjustable and can be worn through the shoulder. There are a lot of pockets, the leatherette is soft, it looks decent.
Is a lower quality synthetic leather, but OK for the price.
small but very practical
Love! Itβs so cute! I wanted a purse a good size for my skull panda to fit on, and this is perfect! The strap is adjustable and gets very long so i could wear it as a cross-body if i wanted. I will be using this purse like everyday
The product fully matches the description and picture, there is enough space, and the quality is also good.