Shipping
We are proud to offer international shipping services that currently operate in over 70 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in Singapore will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 70 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-10 Business days |
Canada, Europe |
10-12 Business days |
Australia, New Zealand |
10-12 Business days |
Central & South America |
10-12 Business days |
Asia |
10-20 Business days |
Africa |
15-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 3 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Whoomart Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://whoomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is good, I took size S, hip circumference 105, fit 👍 👍 Minuses have not yet been noticed
The dress is perfect, I recommend you will love
Super, super cute! Looks exactly like the photo + the miss rosier dress. Also comes with shorts. Took a second to ship, but came fast once it did. Ordered: 2 | 13 Shipped: 2 | 24 Recieved:3 | 2
This garment fits perfectly, order one size up, it doesn't stretch much. Excellent quality and price! I am fascinated with her!! ! 🙋🏼 ♀️ 🥳 ☺️ 👩🏼 The fabric of this garment is beautiful. ☺️ It has a very nice shade, and it is very well made. Furthermore, she looks wonderful dressed in heels. Personally, I usually wear different colored heels every day, combined with what I'm wearing at that moment, and this piece of clothing makes you look very elegant with stilettos. Me chifla!. Thank you very much Aliexpress, for having ideal quality and price. 💝 . Definitely, I will compare more in this store.
as beautiful as the photo is very visible if I recommend it
I love him excellent, just as it looks in the photos.
It is so gorgeous dress, with high quality, much better than as pictures
Wow
He is simply wonderful, DIX perfect in the body, short (ven short) outfit of great quality, amen!!! I'm weak, high, I bought GG and it worked?
Beautiful, and the size was perfect. Good quality fabric, not see-through, and comes with a short to wear underneath which is appreciated.
it's just great!!!! it looks very expensive! Yes, it’s short, it was especially frozen, but I think we can come up with something about it. The set comes with shorts. They are translucent and the fabric itself of the dress’s skirt is see-through, so the drain of the legs is visible in the light, keep this in mind. I ordered size M for parameters approximately 88/74/103
cool dress, I really liked it. I wear s, I ordered s, it fit me perfectly. My parameters are 88-60-90, height 168. I was afraid it would be very short, but no. you can walk normally. Thanks to the shorts everything is fine, nothing is visible.
The most beautiful dress ever
My height is 176, measurements: 92/79/92. I took XL but it's a little big. Should have taken L. The sleeves are long and fall to the hand, need to be frequently adjusted (they slip off). The set included shorts - the size of the shorts was perfect. Don't take it on vacation to hot countries - you will constantly sweat and get wet, it is very warm.