Product Details
Shipping & Payment
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS. Packages from our warehouse in Singapore will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-12 Business days |
| Canada, Europe | 7-15 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Whoomart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://whoomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews
(17 reviews)
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Why Buy From Us
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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Real shame on this dress it’s actually just like the picture fits perfectly on the waist but unfortunately the front is a no go if you’ve got a big bust couldn’t get the zip up over chest.
Excellent dress, fits great
The top part is tight, the quality is not bad
Beautiful material, not very light though.... unfortunately, even size L remains very tight on the chest.
Super
Beautiful dress but it runs very small. Shipping was fast and the dress looks exactly like the picture. Did not return the dress because i hope to fit it one day.
The fabric of the dress is not cotton, it is water-repellent. I ordered it in L and I am 30-32, since I don't have much bust, the zipper could go up completely, it is very long, the cut is extraordinary, I just need to do a little more exercise to make it fit better.
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The dress is very beautiful, I ordered size M for a bust size of 92 cm, waist 74 cm. The dress turned out to be small, it didn't fit in the chest. The dress fits a bust size of 87 cm and a waist size of 67 cm. The fabric does not stretch.
Well received 👍 very beautiful dress, I should have taken a size larger. Thank you to the seller.
Very beautiful, but unfortunately I had to return it because on the shoulder side there is a tailoring tie, a shoulder longer than a shoulder. 😢 😢 😢 😢 😢 😢 😢 😢 😢
Excellent finishes and quality. If you are small, keep in mind that it will be long, like using high shoes.
Size 90-70-90 size M is not stuck at all!For the waist and beads and the length of the dress is great!! !The fabric is wonderful, pleasant DO NOT stretch
Slightly see through, no underlining
I love very good quality and good adjustment, I would buy it in other colors.
I love it
Super impressive with the dress. I feel great, a very good fabric, weighing 57 kg and I'm 1.65 kg, and I ordered the M and it fits perfectly (I have a medium chest, if you have a lot of chest, it should be one size larger unless you like to wear it unbrushed.