SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS.
Packages from our warehouse in Singapore will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-12 Business days |
| Canada, Europe |
7-15 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Whoomart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://whoomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very comfortable
It works
As they describe it
The order was received earlier than the specified term. I did not communicate with the seller. I really liked the bandage itself: it's easy to wear, it's easy to use, it doesn't feel even in sneakers when you walk. There is no tapestry after wearing it. The band itself is tailored with body color fabric, which stretches, so suitable for many sizes; has inserts - spaces between large and indicated finger and insert - a spacer that comfortly melts to the bone, thereby protecting it from rubbing shoes. I am going in the gang on the second day. Both in slippers, and in sneakers, the bandage does not feel comfortable, I forget at all that it is worn. There are 2 pieces in the set. I don't know how long it will serve, but I am completely satisfied with it. In addition, if necessary, the banks can be washed (I don't know how they will behave at this insert, it looks like they are from latex), but I recommend this product. I hope he will help me when my working day is 13 hours.
What you see is what you receive. For now, working correctly. It seems to be of good quality. We will see its duration with use and the passage of time. Price 1.11 euros, to be happy.
Good product, as described.
Ras
Very. Good quality and comfortable
something small for a 45-story one in Spain.
Super comfortable
An excellent product for those who have a prominent bone, it is completely helpful and supports the foot
👍
for narrow feet, in general as in the photo
Amazing product, excellent, reduces pain markedly... Very recommended... I finally found an adequate solution to the problem... Thank you very much...
everything is great, satisfied with the product
Exactly as described and pictured. Haven't used yet. Hoping it corrects my issue.
The chevilch shvidko was issued and given, he did not come to check the dovgo. I'll go to the dot, that's okay. I was wearing it. My daughter, I recommend.
Excellent product, I have bought it on several occasions and the quality is very good, I highly recommend it.
very good quality, I liked it
👍 👍 😌