SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS.
Packages from our warehouse in Singapore will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-12 Business days |
Canada, Europe |
7-15 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Whoomart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://whoomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice quality product. Exactly as described.
Just like the dfyne ones, comes with logo
It's a 10/10 if the size comes a little small.
BELLO super.
Perfect!
Love this top fits so niceley the only problem is the colour was died in the wash with another coloured item so definetly do not risk washing without only whites
very nice I haven't tried it yet
I adore it! The quality is INCREDIBLE. It doesn't look transparent, and it feels like it's from a different brand (if it comes with a logo).
Very good material, exact size, I give it 10/10.
I am Mexican and in bust I wear 34 A or 32 B. I have a small bust and back, and even so I chose size M and it fit me perfectly because I'm not skinny. In blouses, I am size S and still always choose size M here since they are Asian measurements and they are super thin. You can order your size or one size up since it stretches, but for comfort, one size up.
If it has the logo and fits very well.
No logo. Fabric is in good quality
The product does not have the logo!! !
Great material, looks like the photos. Comes with logo as well
Very good, I will order it in more colors, it's great, fits well, and comes with the logo, looks very good.
Honestly i’ve stopped paying $50+ for a bra and being using these! I love these and for the price they are top notch
They look high quality. There is no logo.
It's very nice, although the strap is very short, it does bother a little, and it feels like if you stretch your arms it will go up and you'll be seen. I don't know if it will stretch a little with use, but I hope so. Definitely not recommended for a high railway day. But overall it is of good quality, it comes with a removable filling in the cups.
Super super super take it, don't hesitate.
I was supposed to buy the size as usual. I bought it on the recommendation of the reviews, it's bigger and feels looser around my chest. Jinak je krásná. Excellent quality.