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Shipping
We are proud to offer international shipping services that currently operate in over 70 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in Singapore will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 70 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-10 Business days |
| Canada, Europe | 10-12 Business days |
| Australia, New Zealand | 10-12 Business days |
| Central & South America | 10-12 Business days |
| Asia | 10-20 Business days |
| Africa | 15-20 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 3 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Whoomart Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://whoomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
16 reviews
100% of buyers enjoyed this product!
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Just in case, I ordered one size larger, but it turned out to be the right size. Even though the size is generous, it's not bad, but it seems better to buy the regular size. The quality and design are both good for the price. I'll wear it well
Good~
I bought it without checking the size and it's really big, but the clothes are pretty.
I got it at a low price. The size is large, so it fits well.
The front is long and unbalanced. I will wear it after some minor repairs. The fabric is good and the fit is good
It's so beautiful
It smells a lot and the material seems a bit poor. But it's very satisfying for the price.
It's okay for the price. It might be a bit hot in the summer, but it will be very useful in spring and fall. The shoulder strap decoration is packaged separately for easy attachment. now As soon as it arrives washing And There is Quickly By washing I have to wear it And heart Excited There is At home easily Indoor clothing Even In stock wait a minute wait a minute go out Time wear hand There is thing It's the same neatly Just falling style No, slightly Vintage If you wear it very cute Fresh Feeling receive thing It's the same Especially Like or dislike It's splitting Not size big order Even if star problem without very well wear thing It's the same. Value for money say thing None, go away taste shooting doing thing It's the same. In our country this price this product The sky Both sides me too Get it hand There isn't any all Limited well Even if you wear it The main body pick It's called Thought It's You all How Are you thinking? Thank you5
Beautiful and very happy with everything The price is just right ✅️ 👌
Fast delivery and good
It's exactly like the picture~ My height is 165cm and my waist is between 66-77cm, so I wear XL and it seems to be okay. Please note ^^
It's cheap and the material is thin, so it's perfect to wear in the summer. The shoulder part needs to be assembled, which is a bit difficult, but I managed to just fit it in somehow. The pockets are spacious, making it very comfortable.
Wow... I didn't expect it to be 8,000 won, but it's really good. I wore it today and it was very comfortable and great. Even though I wear a size 3XL, it was still roomy enough. It's amazing, Jinzi... I haven't washed it yet, but I hope it's fine...
I will use it well. I will use it well. I will use it well. I will use it well. I will use it well. I will use it well. I will use it well. I will use it well. I will use it well. I will use it well. I will use it well. I will use it well. I will use it well. I will use it well.
I bought it once and it fits well, it's spacious.
I like the product^^ I repurchased it~