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Shipping
We are proud to offer international shipping services that currently operate in over 70 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in Singapore will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 70 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-10 Business days |
| Canada, Europe | 10-12 Business days |
| Australia, New Zealand | 10-12 Business days |
| Central & South America | 10-12 Business days |
| Asia | 10-20 Business days |
| Africa | 15-20 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 3 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Whoomart Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://whoomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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Super top dress!!! I was worried that it would hang or fabric, but I was risking to order)) Size M for Russian 44-46 (parameters 86-74-98) at the same time, perfect. Plus tuana stretches very well. On small breasts it all looks like in the photo 😄 What, I think, is very good even for this style and for such a price)) the elastic sticks a little down from the chest when moving, but with this style there is no other way and it doesn’t happen. You can put an adhesive tape underneath to fix it. The fabric is soft and pleasant, synthetic of course, but like a thin and pleasant knitting. In summer in medium weather it will be quite possible to wear it. I'm incredibly happy 🖤 🖤 🖤 thanks to the seller!
gorgeous dress! I thought such a cheap product would come with poor quality, but it turned out to be not bad. For height 164 it was a bit long, it was rolled up a little at the top, which just helps to prevent it from showing through in two layers.
For that kind of money the dress is very good, the only one you can take is a size larger. Delivery on time
unexpectedly for the money, but the dress is excellent! Doesn't fall off, true to size!
fits well, but the size was a little off
everything worked out great
Fits height 175 M. Basically a good dress
very cute and beautiful dress 💖 🪼
Cool dress. I've been wanting to buy it for a long time. It shows through, which is a minus. You can't wear it loosely for full girls. Personally, it doesn't fit well on my hips. But I knew that, so I style it with jeans.
for the money - super. The only thing is that on my zero it falls off a little, but it looks nice.
beautiful, but you can see everything. no matter what color, with or without seam, panties will be visible. I put special silicone mugs for nipples on the chest. and even they are very visible. I found a solution to the problem with the breasts, it’s like to wear this mesh on top, and I think I can look for some other panties. super for your price. The elastic shrugs a little on the top of the chest, but because of this the fuck the top holds well. my parameters: About-90 From-64 Og-84 Height 176
The pink dress is very see-through on the chest. Otherwise, everything is good, the fabric is pleasant, the tailoring is high quality, fits well.