SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS.
Packages from our warehouse in Singapore will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-12 Business days |
Canada, Europe |
7-15 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Whoomart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://whoomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful love
very good product except that it was beige and not white rather white broken...
The top is very cute, the XS is really like an S, impeccable color without stains or anything, I liked it a lot and now a song to add more points. You, the same, always you. Friendship, kindness, who knows. You, my shadow has been you. The story of a love It was nothing You, my eternal you. A hotel, your body and a goodbye You, my hidden friend, you. A stroke of passion Early morning love There is no bond between you and me No love Nothing at all You, the same as yesterday The unconditional The one who doesn't expect anything You, the same as yesterday The one I didn't know how to love I don't know why
Actually really nice material. Shipped very fast, i got a small and had to tighten it all the way. I’m 173 tall, chest 100, waist 76, usually a us size 6-8 or medium. It’s not fitted but i like the fit personally it looks more professional.
It is of good quality and the fabric is quite good, both for heat and if you want to use something below, I am very happy!
😍
Collect finishing well structured, wearing well, it's just a little big. I usually use parts in size M, I got the size P and it was correct, its shape is large, they take a smaller size ;)
Very cute vest, the fabric is good and well finished, it runs very comfortable.
It is very very pretty, I present a very good quality on the fabric compared to what I imagined. I highly recommend
It's a little big on my chest, as I don't have much bust and the fabric is very thick. For a warm weather, I would prefer a cooler fabric.
This is just amazing! The fabric is soft, high-quality, and durable. It fits perfectly and looks elegant. Love it!
I loved this product! The quality is much better than expected due to the price. The fabric is soft and comfortable, perfect for day by day. The design is exactly like in the photos, the colors are vibrant and do not disappear after washing. As for the size, I ordered my usual size and it turned out perfect, although I would recommend checking the measurement guide before buying. Furthermore, the shipment was quite fast and arrived in good condition. Without a doubt, I recommend it and will buy again.
My taste
Bonita.