Product Details
Shipping & Payment
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS. Packages from our warehouse in Singapore will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-12 Business days |
| Canada, Europe | 7-15 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Whoomart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://whoomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews
(15 reviews)
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Why Buy From Us
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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Been using it since the day it arrived. Great for travel.
There is no smell from the bag, there is a small breakdown, as it was made. I planned to wear a note, it placed, but the lock then does not close. There is another small pocket inside. It's not bad for that price.
Love it
Excellent purchase 👍
It's okay, arrived a bit crumpled and without the small matching bag others got. Still very cute.
Good
The bag is very pretty, of very good quality and of great capacity. Very comfortable. An extra plus is that it comes with a medium bag for you to wear what suits you, since the bag does not come with outdoor or indoor pockets, except for the classic one to wear your pencil or lip balm, medicine, etc. This makes the bag comfortable and practical, because you quickly find what you're looking for. I will use that medium bag to store the keys for my car and other things, and I will put another one to carry my cellphone without it getting damaged. The order arrived in Mexico, on the other side of the world, in only 5 days.
Very spacious, good quality.
Delivery to Kyiv is 14 days, the track was tracked all the way. The bag arrived in a regular package twice bent, which led to interrupted things that damaged its appearance, although in the correspondence with the seller, I asked - to pack my order well, for further transportation. The bag itself is exactly as in the photo and in the description of the seller, done carefully, but has a sharp unpleasant smell, also has an unpleasant lock, enough tight interior lining fabric, there is a pocket inside the bag, the pens are thin, I would like to be stronger. In general... satisfied with the bag, price=quality. I recommend the product and the seller!
Love it, thank you!
A little fragile with hanging straps
It's not a bad bag. Large. Nice material on the interior. The straps look a bit weak.
very pretty and it is bigger than it seems.
I just wanted a bag with a large space and good price, I really liked it.
Description equal to product