Product Details
Shipping & Payment
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS. Packages from our warehouse in Singapore will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-12 Business days |
| Canada, Europe | 7-15 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Whoomart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://whoomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews
(20 reviews)
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Why Buy From Us
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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Panties are super, good quality, colors are good. nice to touch fabric, seamless. Size M corresponds.
No comments. They are exactly as I imagined. Perfect. Very satisfied
Great quality, the size matches the description.
Great quality, took XL for hip size 95, didn't make a mistake. They sit comfortably, do not stretch
Very fast delivery!! These are adorable, great stretchy, silky material. I’m 153lbs size large in american size. I ordered xl and fits great.
This is the second one I order because I like that since it has no seams, the garment doesn't show.
I love them, they are super comfortable, good quality, but they come just in size, my hip is 100 cm tall and they stayed alone because they stretch, they arrived in 7 days and it was not necessary to communicate with the seller!
I ordered in size L. Of them, brown and in another color, one for 0,5 cm. wider in cutout for others, and beige deeper in the boarding. In general, good quality and according to the size. I did not communicate with the seller.
Super, quality, comfort, and the size fits perfectly.
They are identical to the photo, but regarding the sizes, I don't know what they were thinking. I took them in size M but they are slightly tight on me and when I wear them, it feels like a thong. But after, I don't know if it's because it's small or because I've gained weight. But I no longer lean towards the second option.
Very good quality, size L fits perfectly on hips 95-100
As described
Nice fabric on a touch. No seams, elastic, good colors. Liked. The size corresponds to the specified.
Everything is GREAT - Thank you very much
Super!!!!! ! 🔥 Girls, order without doubt! Very dense fabric and even seams. After reading the reviews, I took size L for my 92 cm hips, and they fit just right. ☺️
Everything is great, the colors are a little different from the photo, but it's not scary, the quality is normal, what is needed for your money 👍🏻
excellent, really like it, thank you very much.
very good quality
Super size is perfect
The underwear is of excellent quality, there are elastic bands along the edges so that the underwear sits well. I order not for the first time. The main thing is to choose the right size. I recommend.