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Packages from our warehouse in Singapore will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 70 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 7-10 Business days |
Canada, Europe | 10-12 Business days |
Australia, New Zealand | 10-12 Business days |
Central & South America | 10-12 Business days |
Asia | 10-20 Business days |
Africa | 15-20 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you havenβt received tracking info within 3 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinΒ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onΒ Contact UsΒ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really pretty in person π π π
The truth is that if it is different from what is shown in the photos, starting with the star that is smaller, but outside it seems very pretty to me, it was a good purchase.
Nice
Very beautiful
The bag arrived super well and it's super good! The order arrived too quickly! Recommended π«Άπ»
Great bag!!! Very sturdy and like in the photo
The bag is very pretty and comfortable, it has 2 straps, the chains are made of thick plastic, and the second strap is removable, it is a beautiful pink vinyl, it is spacing and fits many things, it saves a lot of things and can hold a lot of weight.
It's super pretty, the quality is good, and it arrived packaged in perfect condition. It fits the PC well and has good space for some things. I highly recommend it. π π β βοΈ
beautiful
I loved the bag! Very pretty!
The bag is really beautiful, just like the one in the picture. I thought the color would be stronger, but I'm more than satisfied with the actual color. It's a bit wide to fit a wallet, phone, lipstick, and some extras, obviously not as much as a large bag, but the essentials fit perfectly. It also comes with a strap if you don't want to carry it on your shoulder. super cute, highly recommend
The color is lighter than it appears in the image, but it's very pretty, I loved it.
The bag is as described, my daughter is delighted
Super fast shipping, loved the bag
Very nice, I arrived earlier
The bag is really beautiful β£οΈ β£οΈ β£οΈ π π π π π π