SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS.
Packages from our warehouse in Singapore will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-12 Business days |
| Canada, Europe |
7-15 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Whoomart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://whoomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It was very easy to connect to the my app, and it works perfectly with my phone.
Very useful for your luggage if travelling-learn if the airline is telling you the truth about where you luggage is !
Very good
I have used similar chips before. And thanks to this i,always know where my things are: wallet, bag, car. It isconvenient and safe! Thank you for the fast delivery.
In my past experiences, i found many trackers fall short, failing to maintain a robust hold on the vehicle. But with this one, my worries were immediately dispelled. It is exceptional, ensuring a secure attachment that outperforms other trackers i have used. It gave me peace of mind knowing that it would stay firmly in place.
The gps locator has a compact and rugged design that fits easily in my pocket. It has a durable casing that feels very durable, making it great or outdoors.setting up the device was a breeze. The user manual was clear and concise, and i had it up and running in no time. The accompanying app is intuitive and user-friendly, allowing me to track my location in real-time without any hassle.
Very accurate great working product.
Nice product but has a limited range of about 10 ft or less, cannot go further than that but good for small distances
It is pretty versatile, so you should be able to find a use, whether tracking a car or a valuable item.
She coming pretty handy. I'm going to put it on one of my dogs that likes to roam around the yard.and what you can make a statement disappear sometimes
So far it is working great when i tested driving to the grocery store.
Very durable and small enough to hide it in a purse, or even a wallet.
I recently purchased the gps locator, and i could not be more satisfied with my decision. As someone who frequently travels and often finds themselves in unfamiliar areas, having a reliable gps tracker has proven invaluable.
I recently purchased the gps tracker to keep tabs on my scooter, and i could not be happier with my decision. This little device is exactly what i needed! Its compact size makes it incredibly easy to conceal, allowing me to securely attach it to my scooter without drawing any unwanted attention. I appreciate how discreet it is and love that it was small enough to hide in a compartment in my bike to prevent it from being removed.
So whether you are keeping tabs on your teen, your business vehicle, or just doing a little private investigation on the low, this tracker right here is worth every penny.
Everything perfect and very fast.
Perfect item, fast shipping
Super super super super super super super super super super super super super super super super super super super
I am really happy with it and will definitely consider getting more for my keys and luggage in the future. Highly recommended!
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