Product Details
Shipping & Payment
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS. Packages from our warehouse in Singapore will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 7-12 Business days |
| Canada, Europe | 7-15 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Whoomart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://whoomart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews
(20 reviews)
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Why Buy From Us
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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Excellent quality, good seat. With a height of 164, I shortened it to 2.5 cm, butsomeone will like this length.
Super hose! Great for everyday use and casual. It's best to order the size that fits well as it neither runs large nor small. Highly recommended!! !
Excellent arrived in really, really good quality
They really liked it, they arrived quickly, there is still stock for a height of 163, the size M for a bead of 95 cm is normally solid.
La forme ne me va pas dommage
Nice pants. A bit long for me but also im short. 5feet 2
Perfect! As described!
Jerjjeieifieiieueueufufufjjfjfjrjrjrjr too beautiful MAGNIFICENT LOOKS LIKE ZARA WAAWWWBJEJEJEIEIEKEKFKDKDKEKEKEKEKEKEKKEKEEKKEKKEKEKEKEKEKEKIEIEIEIEIEIEIEIEIEEIIEIEIEIEIEIEIEEIIEIEIEIEIEEIEIEEIII.
Love these trousers, both beige and black are of good quality, zips on the side
Completely satisfied
I really like the price very very much
Very good
We can't see it, but there is a small closure on the side for girls who are 1.58m tall, it's perfect. Fluid type material, good for summer.
Exceptional, I thought it would only have one leg, but the pants arrived with two legs and all for the same price!
Beautiful pants. The jacket fits well, it just didn't come with the Zara label.
Thank you
The shape is very small and the fabric is thin, I will not take advantage of it because of the size.
Great
I wasn’t very sure ir i made a good choice until i tried them on and they were perfect! Very light and great for summer when you dont want to we ar jeans but look elegant
You guys have no idea about the quality of these pants, they are very beautiful and high-quality. The elastic is on the top, it's not just that strap, so I took a size 1L and thought it would be great. It's not tight, it's very beautiful and super comfortable. It's not too big, I'm 1.67m and it fits perfectly. I loved it, very good quality.