We are proud to offer international shipping services that currently operate in over 70 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in Singapore will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 70 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 7-10 Business days |
Canada, Europe | 10-12 Business days |
Australia, New Zealand | 10-12 Business days |
Central & South America | 10-12 Business days |
Asia | 10-20 Business days |
Africa | 15-20 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 3 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They are wonderful, they leave the hair very soft.
The capsules arrived about a month ago. everything is well packed) I haven't tested it yet, I'll try it tomorrow
Beautiful capsules, saturated smell. I use 2pcs for long hair. It is convenient that the mix and you can try several different options and choose the best one or use it under mood
Everything is OK as in the auction description quickly sent well secured I just opened and checked everything is OK
Super recommended
The order came very quickly. The capsules seem to be good, the hair is not greasy after them, it smells good, let's see what the result will be
Brilliant
Satisfied with the product! Everything is fast and high quality!
Very good 👍
It's scented and has soft hair! Recommended
Thanks to you. Everything has arrived. Delivery by courier. Thanks to the seller. This is not the first time, when I order. Oil for the scalp with fragrance and vitamins. We are super happy with you!!! I recommend it!!!! Everything is great!! !
very good, my hair gets a nice gloss and is no longer fluffy. I have now used several bullets, don't see which one is best. they all do the same way
Very cool capsules))) Arrived on time))
Prekė atitinka aprašyma. Kokybiška
arrived quickly, haven't tried it yet for quality
I have a lot of hair and I have to apply it in two sessions but they are very good and varied, they leave the hair shiny.
Perfect ❤️
delivery to Ukraine is 1 month
Great capsules, only this time the delivery took a while.